Privacy Policy
Effective date: May 14, 2026
This Privacy Policy describes how Heritage Duct Cleaning collects, uses, and handles information gathered through the website heritageductcleaning.com. It applies to anyone who visits the site, submits a quote request, uses a chat feature, or otherwise interacts with any form or contact tool on the site. By using heritageductcleaning.com or by submitting any request for services, a visitor acknowledges and accepts the practices described in this policy.
What Should Visitors Know About Text and Other Communications?
Heritage Duct Cleaning or its service partners may send text messages to visitors who have provided a mobile phone number in connection with a service request. Message frequency varies depending on the nature and status of the request. Standard message and data rates may apply, depending on the visitor’s mobile carrier and plan. Visitors may reply STOP at any time to discontinue text messages. Visitors may reply HELP for assistance or additional information regarding messaging.
With Whom Does Heritage Duct Cleaning Share the Information It Receives?
When a visitor submits contact details and a description of their home-service project through heritageductcleaning.com, that information is passed along to the licensed and screened local contractors and home-service companies who are positioned to respond to, quote, and carry out the work requested. These businesses operate on their own and are not employees or agents of Heritage Duct Cleaning. Because completing a service request requires connecting the visitor with those who can actually do the work, sharing the submitted details with those companies is a core function of how the site operates.
Each of those businesses may reach out to the visitor directly by phone, email, or text to discuss the project, offer a quote, or schedule service. Their use of the visitor’s information is governed by their own privacy practices, not by this policy.
Heritage Duct Cleaning may also share information with technology vendors, analytics providers, and other service providers that support the operation of heritageductcleaning.com, to the extent those parties need the information to perform their functions.
How Does Heritage Duct Cleaning Protect Visitor Information?
Heritage Duct Cleaning applies reasonable administrative, technical, and physical safeguards consistent with common industry practice to help protect the information submitted through heritageductcleaning.com against unauthorized access, alteration, or disclosure. That said, no method of transmitting or storing data over the internet is entirely without risk. Heritage Duct Cleaning cannot guarantee that information will be completely secure in every circumstance, and visitors should keep that limitation in mind when submitting any personal details online.
Can This Policy Change, and How Will Visitors Know?
Heritage Duct Cleaning reserves the right to update or revise this Privacy Policy at any time. When changes are made, the revised version will be posted to heritageductcleaning.com and the Last Updated date shown at the top of this page will reflect when the most recent revision took effect. Continued use of the site following the posting of any update constitutes acceptance of the revised terms. Visitors are encouraged to review this page periodically.
Last Updated: May 14, 2026
What Does Submitting Information Through the Site Mean for a Visitor?
When a visitor fills out a form, initiates a chat session, calls a number listed on the site, or transmits information through any other means available on heritageductcleaning.com, that visitor expressly consents to the transfer of their submitted information as described in this policy. The visitor also expressly agrees to be contacted by phone, email, or text message – by Heritage Duct Cleaning or by the local service companies to whom the request is routed – for the purpose of following up on, quoting, or scheduling the requested work.
Agreeing to receive calls or text messages is not a condition of purchasing any service. Visitors who prefer not to be contacted by text may opt out at any time by replying STOP to any message received.
What Information Does Heritage Duct Cleaning Collect?
Heritage Duct Cleaning collects information that visitors provide directly when using heritageductcleaning.com, including through contact forms, quote-request tools, chat features, and phone inquiries. That information typically includes:
- Full name
- Phone number
- Email address
- Service address or location
- Description of the project or service needed
Heritage Duct Cleaning also collects certain technical data automatically when a visitor browses the site, including pages visited, time spent on pages, browser type, and device information. This data is used to maintain and improve the site’s performance and is not linked to a visitor’s identity in most cases.
Does This Policy Apply to Other Websites Linked From heritageductcleaning.com?
heritageductcleaning.com may contain links to external websites, such as manufacturer product pages, industry resources, or other third-party sites. Once a visitor leaves heritageductcleaning.com by following one of those links, this Privacy Policy no longer applies. Heritage Duct Cleaning has no control over the content or privacy practices of external sites and is not responsible for how those sites handle visitor information. Visitors should review the privacy policy of any external site before submitting personal details there.
Is This Site Intended for Children?
heritageductcleaning.com is not directed at children under the age of 13, and Heritage Duct Cleaning does not knowingly collect personal information from anyone in that age group. If Heritage Duct Cleaning becomes aware that information has been submitted by a child under 13 without verifiable parental consent, that information will be deleted from its records promptly.
What Choices Do Visitors Have Regarding Their Information?
Visitors have several options with respect to the information Heritage Duct Cleaning holds:
- Opt out of text messages: Reply STOP to any text message sent in connection with a service request to discontinue future messages.
- Request to know what is on file: Visitors may inquire about what personal information Heritage Duct Cleaning has collected in connection with their use of the site.
- Request deletion: Visitors may ask that their personal information be removed from Heritage Duct Cleaning’s records. Deletion requests can be submitted through the contact page at https://heritageductcleaning.com/contact-us/. Note that information already shared with service companies who responded to a request may be subject to those companies’ own retention practices.
How Can Visitors Reach Heritage Duct Cleaning With Privacy Questions?
Visitors with questions, concerns, or requests related to this Privacy Policy or to the personal information Heritage Duct Cleaning has collected are welcome to get in touch through the contact page at https://heritageductcleaning.com/contact-us/. Heritage Duct Cleaning will make reasonable efforts to respond to privacy-related inquiries in a timely manner.